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West End San Bernardino/Pomona Valley

Oct 22 2018

211 Employment Navigator

Inland Empire United Way - Rancho Cucamonga


Inland Empire United Way is a leading nonprofit organization devoted to strengthening the Inland Empire by investing in the lives and futures of those in need. By operating several direct service programs and collaborating with a network of strong community partners, IEUW seeks to build brighter futures for youth and families in the areas of education, health, and financial stability. IEUW seeks talented, motivated team members who are passionate about improving our community and who are looking to be part of a dynamic team working to make EPIC changes in the Inland Empire. Program Description The goal of United Way’s 211 San Bernardino County program is to improve lives by facilitating access to needed services. Operating a free, easy–to-access information line and website 24 hours per day, 7 days per week, 211 is the County’s leader in quality health and social service information management. Position Overview IEUW has obtained grant funding dedicated to the purpose of expanding the capacity of 211 to include employment navigation specialization for callers with whom such intense personal assistance may yield improved levels of income. The successful candidate must be a high performing self-starter who can balance research and data entry with relationship building and direct client connection. The 211 Employment Navigator, reporting directly to the 211 Operations Manager, is responsible for coordinating the 211 Employment Navigation project activities. This full-time regular, non-exempt position is funded for one year at 32 hours per week and carries the possibility that it may be expanded to 40 hours per week and extended if further funding is obtained. No contract is implied; this position is “at-will” and employment may be terminated at any time by the employee or the employer. The availability of grant funds does not guarantee continued employment. Essential Functions: 90% • Research & document employment needs of users & employers in coordination with the 211 Data & Research Department to expand the scope of employment resources in the 211 database • Provide direct outreach to area employers and employment agencies to gain support for identifying and building relationships with cooperating businesses, and create profiles for recurring living-wage employment positions at those companies • Work with the 211 Leadership team and the county Workforce Development Department (WDD) to continue shaping and evolving the 211 Employment Navigation program, and inserting the deliverables into the IEUW Strategic Plan • Identify and build training opportunities for 211 clients • Assist with evaluating , developing and implementing a proper assessment tool • Create protocols and training materials in coordination with the 211 Training Coordinator and WDD • Assist 211 clients with employment navigation to improve their income • Represent United Way 211 at appropriate meetings and events • Responsible for documenting processes, measuring impact, progress and reporting out to project funders and leadership team. Secondary Functions: 10% • Meet, greet and tour visitors as a part of support building and donor relations • Other duties as assigned
Qualifications • Minimum 2 years of Social Service experience helpful but not required • Bachelors or Master’s Degree desirable but not required • Experience and understanding of Employment Resources • Bi-lingual in Spanish preferred but not required • Ability to multi-task; strong organizational/planning skills and attention to details are critical • Excellent mentorship, teamwork, and both written and oral communication skills; must be comfortable making public presentations • Ability to work with diverse groups, including staff team, board members, volunteers and external stakeholders • Must be available full time, 32 hours per week, typically between 8 am-5 pm Monday-Friday, but with possible requirements outside the normal work week. May be required to work 12-hour shifts 7 days a week in the event of disaster • Strong computer skills with expertise in Windows and Microsoft Office • Technical knowledge such as familiarity with internet protocols • Must have reliable transportation, valid California drivers’ license and minimum California liability insurance • In the event of a disaster, may be required to work 12-hour shifts, 7 days per week Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the requisite essential functions. While performing the duties of this job, the employee will be required to use equipment such as the telephone, computer, fax machine and copy machine. The employee is also frequently required to use hands to finger, handle or feel and reach with hands and arms, and to talk and hear. This position requires sitting for long periods of time but may require to the ability to walk, stand, stoop, squat or drive various periods. Must be able to lift/move objects up to 25 lbs. Visual acuity and manual dexterity required for typing and computer use. Wage and Benefits Wage $19.00/hour, payable bi-weekly. Benefits include medical, vision, dental, life, AD&D and long term disability insurance, 11 paid holidays, and accrued vacation and sick-leave.
Send resume and cover letter to Jeannette Sepulveda, This email address is being protected from spambots. You need JavaScript enabled to view it.. No calls accepted. “Inland Empire United Way is an equal opportunity employer. All offers of employment are contingent upon satisfactory background screen and drug test results.” THIS COMPANY PARTICIPATES IN E-VERIFY
West End San Bernardino/Pomona Valley